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Things to Consider When Selecting an Integrator

by Michael Webster

With technology in the home becoming increasingly popular, it’s important to make sure your smart home and audiovisual technologies are integrated together with other sub-systems for maximum efficiency and simplicity. A custom integrator, otherwise known as a custom installer or low voltage contractor, can design, install, and manage your low-voltage, and even some high-voltage, projects. Hiring a custom integrator is a great way to make sure you get the best return on investment and enjoy your technology and entertainment for many years to come. 

Here’s what to consider when choosing an integrator: 

Know Your Budget 

In a new construction project or major remodel, product and installation costs will likely total around 4-10% of your home’s value, however, minor projects generally will be less. It’s important to select an integrator during the early stages of a new build or a remodel to avoid running out of budget or causing delays in your project build cycle.  

 An integrator can also offer value adds to the architectural and construction team since they must work with most of the trades at some point during the project. Most importantly, they can help you create a budget up front based on your needs and ensure your goals are met at the end of your project.  

Woman living in an automated house and controlling the music from her tablet computer.

Consider Your Home and the Project 

It’s important to hire an integrator who specializes in working with homes similar to the size and value of yours. You can get references from past clients or ask to see some of their previous work for similar projects. The larger the home, the more complex your project is likely to be and it's important to hire a company that has the experience.  

Knowing that your integrator is capable of a project to your scale will relieve stress. In addition, an integrator who provides a range of services is your best option, so if there’s a new project you want to take on, you won't have to go looking for another professional.  

Assess Your Needs 

There’s a good chance that your integrator will be back after the installation to update your smart-home or audio-video system as new technology emerges, so make sure you have a good relationship with their team.  

Bearded man using smart home application on digital tablet. 

You’ll also want to make sure they have the level of responsiveness and customer service you need in case there is an issue that needs immediate attention. A good integrator will explain how your system works, answer all of your questions and make sure you understand how to reach them should a problem occur. 

Determine if You’ll Want Post-Installation Support  

It’s no secret that modern technology is more reliable than in the past, however, even the highest-quality and best-designed products can still have problems and may require maintenance to ensure the best performance. Once your home technology is installed, your integrator will usually provide support options for routine maintenance. 

Proactively maintaining your home technology can improve the day-to-day operations and extend a system’s lifespan. Again, make sure you have a good relationship with the company you select, and you are happy with their responsiveness. If you want post-installation support, make sure the integrator offers this as an option.  

Man locking the door of a house using a home automation system. 

Whether you want to install a home automation system, home theater, lighting control system, security system or any other low-voltage type of system, an integrator can help you design, install, program, and maintain your technology. Integrators are cost-effective, help prevent system failures, provide industry expertise, and help enhance your home’s value and the lifestyle of those living there. 

If you think it’s time to bring an integrator into your home, we hope that you’ll choose [NAME]. Contact us to learn more about our products and services, and how we can help you with your needs.